FAQs

What is Kanak House Bullion?

Kanak House Bullion is an international bullion house specializing and offering precious metals on a full line with high degree reliability into Bullion products.

What precious metals are available with Kanak House Bullion?

Kanak House Bullion provides Gold, Silver, Platinum and Palladium.

How can I buy gold and other precious metals with Kanak House Bullion?

Customers can buy gold and other precious metals in the following two ways:
1. Register for Live Digital Platform: Buy gold and other precious metals through our live digital platform after a successful registration. Physical redemption for bars and coins can be done any time as per your need.
2. Kanak House Bullion Store: Purchase physical bars and coins from our store. Physical delivery will be done at your doorstep.

What is bullion live digital platform?

Bullion Live Digital Platform is a system that allows the registered bullion customers to transact in the regular buy and sell of all precious metals 24/5 on the international spot market rates.

How can I open my bullion live digital platform?

Customer is required to fill the form available on platform segment and submit request for live digital platform registration. Upon verification of the details submitted by you, your request for registration will be completed and we will provide you with the username and password. Password can be changed by you after your successful login.

Can I sell the purchased gold and other precious metals back to Kanak House Bullion?

Yes, you can sell your purchased precious metals through your registered bullion live digital platform or physically if the precious metals are under your custody. In both cases, we are buying back on the international spot market prices.

What is the minimum Quantity of gold and other precious metals I can buy from Kanak House Bullion?

1 Oz of Gold, Platinum, or Palladium.
10 oz of Silver.

On what price I can buy/sell gold and other precious metals from Kanak House Bullion.

You can transact i.e. buy/sell precious metals on the international spot market rates which are available 24 hours, 5 days a week, starting from Monday 3:00 am (Dubai-Time) and Saturday 2:00 am (Dubai-time). Time Zone differs pertaining to the country of customer.

What is the difference between buying from the E-store or through the Bullion Live Digital Platform?

From the store, you are buying physically without having to register for bullion live digital platform and/or the storing facility. You just buy or place an order request, and the physical bars or coins will be delivered to your destination. (*t&c* apply for delivery location).
From Bullion Live Digital Platform: You can buy, sell, hold, store, or even redeem your physical precious metals without any timing restrictions.

How can I add balance to my registered bullion live digital platform?

There are multiple ways to add balances in your registered Bullion live digital platform:
a) Internet Banking
b) Credit card/ Debit Card through our online payment gateway;
c) Bullion-Submission, we can buy physical gold/silver bars on the spot market rate and the value of the bars will be reflected in your bullion live digital platform to start your buy and sell activity.

What currencies are accepted by Kanak House Bullion?

USD, EURO, HKD & AED.

Are there any charges for registering and opening a Bullion live digital platform?

No charges are applied. Registering is free of charge.

How do I take out my balance, is there any restriction involved, how long does it take?

With Kanak House Bullion, everything is at ease. No restrictions at all, all you are required to do is fill & sign the form, and your balances will be transferred to your registered bank account. The process might take up to 24-36 hours in normal market conditions.

How long does it take to redeem my physical bars or coins?

With normal market conditions it usually takes 2-3 working days (*t&c* applicable – depending upon the market availability of the bullion product).

What Bullion certification and brands are available with Kanak House Bullion?

Kanak House Bullion provides a wide range of globally well-recognized brands like; PAMP, Credit Suisse, Metalor and VALCAMBI, Emirates Gold, Etihad. To know more visit, Shop Segment on our website.

Does Kanak House Bullion provide any market overview or technical analysis study?

Our social networks pages, our website portal, our blogs, email subscriptions and the like allows the customers to have an extensive analysis of the prevailing gold/precious metals market.(*t&c*apply)
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